Branch Officer
PermanentBanking & Finance
Responsibilities:
- Ensure smooth loan processing and administrative duties, as well as handling customer inquiries and requests.
- Greet and welcome walk-in and phone-in customers following established service standards.
- Handle customer inquiries and requests, seeking guidance from the supervisor when necessary to address customer complaints.
- Perform loan processing and administrative duties efficiently and accurately.
- Perform credit analysis, evaluation and recommend loan approval according to the established credit guideline.
Requirements:
- Secondary education or equivalent.
- 1-2 years of experience in loan document processing or a related field.
- Prior experience in the personal loan or banking industry is preferred.
- Familiar with branch operation & loan application processing
- Excellent interpersonal and communication skills.
- Proactive, with a pleasant personality and eagerness to learn.
- Strong command of written and spoken English and Chinese.
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